FAQ

How long does shipping take?

Standard shipping takes 7-15 business days. Express shipping typically arrives in 3-7 business days.

Do you ship internationally?

We currently ship within the United States only.

How do I track my order?

Once your order ships you’ll receive a tracking number via email. You can use it to track your package at any time.

What is your return policy?

We accept returns within 30 days of delivery. Item must be unused and in original packaging. Contact us at officialcoatcare@gmail.com to start a return.

What if my item arrives damaged?

Contact us immediately at officialcoatcare@gmail.com with a photo of the damaged item and we’ll send a replacement or issue a full refunds

  Are your products safe for pets?

Yes, all our products are carefully selected with your pet’s health and safety in mind.

How do I contact you?

 Email us at officialcoatcare@gmail.com and we’ll respond within 24 hours.